How an IT support consultant helps companies fight inflation

December 22, 2022
IT Support

Despite the US inflation rate easing, businesses are still searching for ways to reduce costs and stay ahead of the curve. There are several ways organizations can do this—adopting more innovative technology, applications, and solutions is one of the easiest ways to go about it.

An information technology (IT) support consultant is a business technology expert whose skills and knowledge can be utilized by organizations to tackle inflation and maintain a strong technical infrastructure.

To be more precise, a technology consultant can help your business mitigate the effects of inflation in 5 ways.

1. Deploy technological solutions that leverage automation

There is little doubt that automation is one of the most important tools that businesses can use to reduce costs related to labor and, ultimately, fight inflation. By automating your business processes, your company will be able to save money on hiring additional employees while reducing the amount of time (and resources) that people spend on small tasks.

In addition, automation can help reduce the chances of human error-induced mistakes. This can lead to higher-quality data and operations that are more efficient and accurate. An IT support consultant specializes in various spheres of technology, including hardware and software procurement.

With a consultant’s assistance, you can find and launch automation solutions that will help your business thrive in an ever-changing economy.

2. Maintain customer retention with technology

Retaining customers is essential to any business, and it is especially important in times when the Consumer Price Index keeps rising. When prices for goods and services increase, it becomes more difficult for companies to make a profit. In the last 2 years, 62% of customers were forced to switch brands due to inflation.

But with technological solutions upholding your processes and goods, you will have an easier time staying connected with your customers and avoiding profit losses. In these situations, a technology consultant can suggest investing in a customer relationship management (CRM) platform—software that helps you keep track of customer data and interactions. Not only can consultants source CRM platforms, but they can also configure and maintain them for increased reliability.

By using these solutions, you will be able to maintain a relationship with your customers, granting them faster response times to their queries and consistent business despite economic uncertainty.

3. Operational security and efficiency

A company’s services and products are only as effective as the processes that go into making them. These operations need to be high quality, fast, and foolproof, requiring regular assessments to make sure that everything is running smoothly. A technology support consultant excels in cybersecurity and risk mitigation, allowing them to use a wide range of solutions to keep your business (and its supply chain) safe.

For example, a consultant may utilize digital twins to create a replica of your business environment that can be monitored for errors. It can also be used to run tests that demonstrate your organization’s ability to withstand a possible situation. By identifying and resolving any problems before they become major issues, a consultant can help your business plan for the worst effects of the US inflation rate.

4. Adopt Internet of Things (IoT) devices

IoT devices refer to industry-leading technological solutions that transfer data between various entities through the Internet. IoT solutions typically leverage machine learning and artificial intelligence (AI) to innovate tools, streamline processes, and provide users with a more in-depth assessment of their business operations.

An IT support consultant can provide you with cost-effective services and support relating to IoT devices. A consultant can recommend the best devices for your business, configure them for optimal performance, and provide ongoing support.

They can implement them in any area of your organization. However, when it comes to fighting inflation, a consultant will likely attach them to your supply chain—if you have a clearer picture of the processes that go into maintaining your company’s longevity, you can make more valuable decisions about how to keep your business afloat.

5. Proactive IT support that keeps systems functional

In today’s business landscape, technology is the powerpack that keeps frameworks and procedures operational. No matter the economic environment your company finds itself in, IT tools will allow you to remain functional. A technology support consultant’s versatility lends itself to the managed services space.

With managed services, your business’s technology is supported by various products and services, including:

At its core, managed IT services can help businesses stem the tide of inflation by reducing operational costs and increasing the efficiency of technological solutions. By outsourcing IT services, companies can save money on labor and energy costs, offering them more resources to acquire technologies that can “permanently reduce the cost of doing business”, therefore reducing the effects of inflation.

Achieve your business goals with an IT support consultant from IT Gurus

As economies shift and the impacts of inflation become omnipresent, organizations ought to stabilize their operations to keep their customers, employees, and suppliers happy. An IT support consultant can help you secure your business against inflationary threats with dynamic technological solutions.

The IT consulting services at IT Gurus can innovate businesses with a range of technology services and support, from IT strategizing to project management. If you are looking for a partner who can help you navigate the complexities of inflation and technology—while maintaining the integrity of your network and data—reach out to the IT Gurus team today.